LEGAL REFERENCE

Aapki Nijaaniyat Hamara Zimmedari

kep1er par aap jo bhi jaankari share karte hain, us ko hum sab se zyada care ke saath handle karte hain. Hamara privacy policy saf tor par batata...

Encryption diye gayeTransparent disclosurePakistan-compliant
kep1er Aapki Nijaaniyat Hamara Zimmedari

Hamara Privacy Posture Samjhiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ KARAIN

Privacy Sawalan ke liye Hum Yahan Hain

Team online

Email Support

Aapke privacy ya data security ke baare mein koi sawaal ho to hamein email kijiye. Hamara team 24 ghante mein jawab deta hai aur aapke concern ko directly handle karta hai.

Live Chat

kep1er app ya web mein live chat open kijiye. Hamara support staff aapko turant batayega keh aapka data kis tarah protected hai aur policy ke baare mein poochh-gachchh kijiye.

Compliance Portal

kep1er.app par dedicated privacy request page hai. Aap apna data subject access request submit kar sakte ho ya data deletion ke liye form bhar sakte ho - hum legal timeline mein respond karain ge.

BHAROSA KE NISHAAN

Hamara Data Protection Commitment

Encryption Standard

Har transaction aur personal data TLS/SSL encryption se pass hota hai. JazzCash, Easypaisa, SadaPay aur Raast payments hamari encrypted gateway...

No Third-Party Selling

Hum aapka data marketing companies, analytics firms ya advertisers ko nahi bechte. Sirf internal operations, payment processing aur legal compliance...

Account Verification

Aapka account password hash-encrypted rehta hai. Login attempts monitored hote hain. Suspicious activity ho to aapko notification jaata hai aur...

Withdrawal Verification

JazzCash, Easypaisa, SadaPay ya Raast se withdrawal karte waqt, hum confirm karte hain keh ek hi account holder hai. Large...

Data Retention Limit

Account close karne ke baad, hum aapka personal data financial record requirements ke hisaab se hold karte hain - phir...

Audit Log

Har data access, login, withdrawal request aur profile update ko hamara system log karta hai. Aap apne account settings mein...

AISE HI DOOSRE SAATH

Hamara Privacy Policy Consistency

01

Same Standard Across Devices

Mobile app mein ho ya web par - encryption, data retention aur access control same hain. Aapka data jahan bhi ho, protected hi rehta hai.

02

Pakistan-Focused Compliance

Hamara policy Pakistan ke local laws ke mutaabiq likha hai. Agar aap supported ilaqe mein ho to aapko full protection mil raha hai.

03

Payment Method Privacy

JazzCash, Easypaisa, SadaPay ya Raast - har payment rail ke liye alag privacy layer hai. Hamara side se koi extra risk nahi ata.

04

No Cookie Tracking

Hum ad networks ya tracker partners ko cookies nahi share karte. Session cookies sirf aapka login active rakhte hain.

05

Breach Notification

Agar kisi tarah security issue ho to aapko directly inform kar diye jaenge - delay nahi hoga, honest communication hoga.

06

Access on Demand

Aap request kar sakte ho keh aapka sab data ek format mein dikha do. Hum usse portable file mein deliver kar denge.

07

Right to Deletion

Account band karte waqt ya baad mein, aap apna personal data delete karne ke liye keh sakte ho - hum comply karain ge legal limits ke andar.

Privacy Ke Nazar Se Hamara Design

Secure Login Banner

Har bar jab aap login karte ho, aapka session naya encrypt hota hai. Browser address bar mein padlock dikhayi deta hai - us par tap karke aap certificate details dekh sakte ho.

Settings Privacy Tab

Account settings mein Privacy section hai. Yahan aap dekhte ho keh aapka data kaun-sa collect hai, kitne dino ke liye store hai, aur koi preference change kar sakte ho.

Activity History

Aapka har login, withdrawal aur profile change recorded hota hai. Account settings ke Activity section mein pura timestamp log dekh sakte ho.

Payment Method Manager

JazzCash, Easypaisa, SadaPay ya Raast jo linked ho - us ko aap anytime remove kar sakte ho. Old payment info automatically delete ho jaata hai.

Notification Preferences

Aap choose kar sakte ho keh kaunse emails ya SMS notifications chahiye. Security alerts to hamesha on rahtey hain - uss ko switch nahi kar sakte.

Data Export Option

Account settings mein 'Download My Data' button hai. Ek click se aapka sab personal info, transaction history aur preferences ek CSV file mein download ho jaata hai.

Privacy ke Aazmayde Sawal-Jawaab

Nahi. Hamara policy bilkul clear hai - personal data sirf internal operations, payment processing aur legal compliance ke liye use hota hai. Koi third party ko hamari taraf se nahi jaata. Ad networks, marketers ya analytics firms ko access nahi hai.

Account close karte waqt, hum aapka personal info ko protected rehne dete hain financial record requirements ke liye. Uske baad automatically delete ho jaata hai. Cookies aur session data turant clear ho jaate hain. Aap request kar sakte ho fast deletion ke liye.

Bilkul. Har payment gateway ke saath hamara connection encrypted hai. Aapka payment credentials hamari server par store nahi hote - sirf confirmation token rehta hai. Withdrawal process mein verification layer additional protection faraham karta hai.

Hamara session cookies sirf aapka login active rakhte hain aur aapke lobby preferences save karte hain. Ad-tracking cookies ya third-party analytics trackers hamara side se nahi aate. Aap apne browser settings se cookies manage kar sakte ho anytime.

Agar kisi tarah aapka data compromise ho to hum aapko direct notification bhejenge - email aur SMS dono se. Hum delay nahi karain ge aur honest detail faraham karain ge keh kya hua aur kya precautions le rahe hain.

Haan. Account settings mein Download My Data option hai. Aap click kijiye aur aapka pura personal info, transaction history aur preferences ek portable CSV file mein download ho jaata hai - data portability ke under.

Haan. Agar koi material change hove to hum aapko email se notify karain ge. Policy updates hamesha kep1er.app/privacy-policy/ par live rehte hain aur timestamp dikhayi deta hai. Account settings mein bhi notification mil jaati hai.